Shipping policy
Shipping Policy
Thank you for shopping with Root & Road! We're committed to getting your order to you as quickly and safely as possible.
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times We offer the following shipping options for domestic (U.S.) orders:
- Standard Shipping — Delivered in 5–7 business days
- Express Shipping — Delivered in 2–3 business days
Shipping costs are calculated at checkout based on your order and location.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at rootandroadproducts@gmail.com within 7 days of the expected delivery date and we'll make it right.
Questions? Reach out to us anytime at rootandroadproducts@gmail.com — we're happy to help!